How do I get a Copy of my Jackson Hewitt return?

Depending on how your return was prepared and filed; in a Jackson Hewitt office by one of our Tax Pros, or you prepared the return yourself using Jackson Hewitt Online, please see the appropriate answer below:

• At a Local Jackson Hewitt Office

  1. You electronically signed your tax return
     If your return (2009 through the current year) was prepared at a Jackson Hewitt office that uses the Electronic Signature & Storage (ESS) system, you can print your tax return and other related tax documentation using MyJH.
     1. Join MyJH or Log In to MyJH.
     2. Click on Manage Documents.
     3. Click the ellipsis ••• to the right of the document you'd like to download.
     4. Select Download.
     If needed you can download the Adobe Reader here: https://get.adobe.com/reader/.
  2. You DID NOT electronically sign your tax return
     If you require a copy of a return prepared by a local Jackson Hewitt office that did NOT participate in the ESS program you can go to any office and show proper identification to obtain a copy. We ask for identification to protect your privacy and make sure we give copies to only the taxpayer.
     To use our online office locator click here and enter your zip code or call us toll free at 1-800-234-1040 and select option 1 to connect you to the nearest office.

• Online Using Your Jackson Hewitt Online Account

  For the current year's return:
  1. Sign into Jackson Hewitt Online by going to www.jacksonhewitt.com
  2. Hover over Log In | Sign Up at the top of the page, and choose Online Filing.
  3. OR go directly to https://efile.jacksonhewitt.com/1040/signin
  For another year's return:
  1. Customers should sign into MyJH using the credentials they used when they filed that return.
  2. After logging in, go to Return Status.